Dr. Leon Segal is an Innovation Psychologist with over 25 years of experience in human factors, product innovation, and experience design. He has led an office for IDEO, the world's leading innovation design firm, worked at NASA, and consulted on innovation in a wide variety of firms, including 3M, BMW, Google, Microsoft, Texas Instruments, and more. His work on empathy and design — and his insight that "innovation begins with an eye" — are cited in several bestselling books. He currently heads Innovationship LLC, a consultancy based in Silicon Valley that teaches design thinking to organizations around the world.
Dr. Segal's educational background includes a PhD in Cognitive Psychology and MSc in Engineering Psychology from the University of Illinois in Urbana Champaign; prior to that, he graduated from the Israel Airforce Academy as pilot and officer. In his spare time he plays soprano saxophone, and is producing a documentary film about jazz education.
Earl Sacerdoti is a serial entrepreneur, management consultant, executive coach, and angel investor focused on early-stage software ventures. He has over 35 years' experience in general management and managing research, development, and engineering. He is a co-founder of Symantec, held bottom-line responsibility for a top-200 software products business through its IPO, and has held executive positions at Apple, a wide variety of software vendors, and a medical device company. He has served on the Board of Directors of seven companies. Earl is co-chair of the Software Committee for the Keiretsu Forum.
Dr. Sacerdoti earned a BA in Psychology from Yale, and MS and PhD degrees in Computer Science from Stanford. He is a cofounder of the American Association for Artificial Intelligence and the author of a book and over 20 papers and articles on a wide range of advanced software topics. He is the inventor of eight issued and three pending US patents. He is also well known for his early basic research in Artificial Intelligence.
energyOrbit is provisioned as a stand-alone product or in conjunction with the full Customer Relationship Management (CRM) suite of products from salesforce.com. CRM elements are available whether an organization decides to adopt energyOrbit as a stand-alone product or in conjunction with a full CRM deployment, including Contact and Account management, Tasks management, email communications automation, reporting and more. A full CRM deployment will typically include customer support management (Cases, w/ or w/o call center capabilities), traditional sales pipeline (Opportunities), marketing automation, and more.